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BusinessIT Services
NetResponse is a Dorset computer company providing IT support and technology services to small and medium sized businesses in the south.
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IT Designed for Small Business
NetResponse specialises in working with small businesses (up to 25 users) which gives us expert knowledge of the services and solutions appropriate to small business.
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Enjoy the benefits that cloud computing can bring your buisness - Reduce IT expenditure - Increased reliability - Enterprise features
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Get the most out of mobile phones, tablets \ iPads & laptops with solutions tailored to your business requirements
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Our dedicated team of IT professionals will ensure you get the prompt computer support you need for your business.
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Help Desk
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Solutions
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Server
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Network
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Voice
Helpdesk
Our fulltime helpdesk operates between 8:00am and 6:00pm every weekday. We also offer weekend and out of hours support on request.
- Skilled and friendly helpdesk analysts
- Managed ticketing system with escalation
- Updates on ticket progress and status
- Customised support options available
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Solutions
- Work with client to understand requirements
- Continued communication with client
- Cloud, on-premises and hybrid solutions
- Provide effective, reliable and secure solutions
- Reduce overall technology costs
- On-going support
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Server
- On-premises & Cloud servers
- Server setup and configuration
- Microsoft Windows server qualified engineers
- Pro-active maintenance
- Server Virtulisation
- Hardware support & upgrades
- Server security
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Network
- Hardware install, configuration & support
- Cisco qualified engineers
- WiFi, LAN, WAN
- Physical installation of CAT5 \ CAT6 and Fibre
- Network security - Firewalls
- Network redundancy and failover systems
- Internet connections DSL, cable, 3G \ 4G
- VPNs site to site and dial-in
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Voice
- Tailored voice packages to suit your business
- Easy to understand pricing structure
- Feature rich services
- Secure, reliable and flexible
- No complex telephony infrastructure
- Enterprise class telephony on small business budgets
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