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BusinessIT Services
NetResponse is a Dorset computer company providing IT support and technology services to small and medium sized businesses in the south.
IT Designed for Small Business
NetResponse specialises in working with small businesses (up to 25 users) which gives us expert knowledge of the services and solutions appropriate to small business.
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Enjoy the benefits that cloud computing can bring your buisness - Reduce IT expenditure - Increased reliability - Enterprise features
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Get the most out of mobile phones, tablets \ iPads & laptops with solutions tailored to your business requirements
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Our dedicated team of IT professionals will ensure you get the prompt computer support you need for your business.
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Help Desk
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Solutions
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Server
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Network
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Voice
Helpdesk
Our fulltime helpdesk operates between 8:00am and 6:00pm every weekday. We also offer weekend and out of hours support on request.
- Skilled and friendly helpdesk analysts
- Managed ticketing system with escalation
- Updates on ticket progress and status
- Customised support options available
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Solutions
- Work with client to understand requirements
- Continued communication with client
- Cloud, on-premises and hybrid solutions
- Provide effective, reliable and secure solutions
- Reduce overall technology costs
- On-going support
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Server
- On-premises & Cloud servers
- Server setup and configuration
- Microsoft Windows server qualified engineers
- Pro-active maintenance
- Server Virtulisation
- Hardware support & upgrades
- Server security
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Network
- Hardware install, configuration & support
- Cisco qualified engineers
- WiFi, LAN, WAN
- Physical installation of CAT5 \ CAT6 and Fibre
- Network security - Firewalls
- Network redundancy and failover systems
- Internet connections DSL, cable, 3G \ 4G
- VPNs site to site and dial-in
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Voice
- Tailored voice packages to suit your business
- Easy to understand pricing structure
- Feature rich services
- Secure, reliable and flexible
- No complex telephony infrastructure
- Enterprise class telephony on small business budgets
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