Ferndown IT Solutions | Services | Support for Business

Ferndown IT Company

NetResponse provide computer support, services and IT consultation to businesses in Ferndown, Dorset and surrounding areas.

Below is a list of some of the IT services we provide to Ferndown Businesses.

If you have any questions or would like to know about who we are and how we operate please feel free to contact us for more information


Ferndown IT Support
Remote or On-Site

Our computer support service has been specially designed to offer Ferndown small businesses a flexible & professional service

  • Helpdesk to raise support tickets
  • Pro-active and Ad-hoc support available
  • Pre-pay, Pay As You Go and Fixed rate options
  • Windows Servers, Desktops and Laptops
  • Back office applications
  • Apple Mac OS X
  • Mobile devices – Apple IOS – Android – Windows
  • Computer Networks – LAN – WAN – WiFi


Ferndown Cloud Computing
Private, Public & Hybrid

Cloud computing offers enterprise class IT services on small business budgets

  • Office 365 – Email, Office suite, storage
  • File sharing, synchronisation & backup
  • Software As A Service (SAAS)
  • Hosted servers


Ferndown Windows Servers
On-premise or Cloud

Microsoft Window’s servers offer a wealth of features and services to small businesses

  • Design, Install and Configuration
  • Active Directory
  • Support and pro-active maintenance
  • Hardware upgrades
  • Server Virtulisation
  • Disaster Recovery & redundancy
  • Back office applications


Ferndown Computer Networks
LAN, WAN & Wireless

A well designed and implemented network is essential for a reliable IT infrastructure

  • Design, implementation and security
  • Physical installations of CAT 5 \ 6 and Fibre
  • Virtual Private Networks (VPN) – site to site – dial-in
  • Routers, Switches, Firewalls and Gateways
  • Wireless Point to Point long range links


Ferndown Data Backup
Local & Cloud

Having an up to date and reliable backup solution is absolutely critical for every business

  • Automatic set and forget backup solutions
  • No more backup tapes
  • Low cost offsite storage
  • Encrypted backups for security
  • Hybrid local and remote site backups
  • Backup Files, Databases and Email


Ferndown Managed IT Services
Monitored Systems

Monitoring systems 24 x 7 x 365 ensures business systems remain as secure and reliable as possible

  • Monitoring of system backups
  • Regular updates of system software
  • Patching to resolve security issues
  • Alerts about potential issues and resolution
  • Improved system reliability = Less downtime
  • Peace of mind knowing your systems are constantly monitored


Ferndown Mobile Technology
Taking IT with you

Smart phones and Tablets have an increasingly important role to play in business

  • Support for Apple iPad \ iPhone and Android smart phones & tablets
  • Integrate mobile technology with your business
  • Lockdown and secure mobile devices


Ferndown Business VOIP
Telephony Solutions

Small businesses can benefit from enterprise class telephony on small business budgets

  • Potential to make big savings
  • Feature rich at minimal cost
  • Integration with applications and databases
  • Secure, reliable and simple to use
  • Systems work with current infrastructure


Ferndown Disaster Recovery
Business Continuity

A good business continuity plans will keep your business up and running in extreme situations

  • Develop Disaster Recovery Plan (DRP)
  • Virtulisation and cloud technologies make DR an inexpesive reality for small businesses
  • Remote working and communication



Ferndown Windows 10
Server & Desktop

Windows 10 is Microsoft’s latest operating system that will unify Windows devices

  • Install and configuration of Windows 10 server and desktop
  • Windows 10 support and pro active maintenance
  • Windows 10 small business deployment on-premis and cloud



Ferndown Office 365
Office Everywhere

Office 365 is a low cost subscription service of Microsoft Office applications and more

  • Reduced capital expenditure
  • Always have the latest and most up to date software automatically
  • Access from anywhere on any device – PC, Mac, Mobile or Tablet
  • Word, Excel, Access, PowerPoint, Outlook email, OneNote, Publisher, SharePoint, Lync
  • Secure online storage and collaboration



Ferndown AntiVirus & Security
Protect your business

Computer systems are constantely under attack and need up to date security

  • Low cost managed cloud anti virus security
  • hourly updates against the latest threats
  • Lightweight, using only a small amount of system resources
  • Detect threats from web, email and files



Ferndown Apple Mac Support
Business Mac Support

A comprehensive range of Mac support services and solutions for businesses

  • Support for all versions of OS X, including: Lion – Mountain Lion – Mavericks – Yosemite – El Capitan
  • Remote and onsite support
  • Central management and administration of Mac enviroments
  • Apple Mac imgaing solutions
  • Consultancy services
  • Mac Windows enviroments


NetResponse Home

Your Local Ferndown Technology Provider