Dorchester IT Company
NetResponse provide computer support, services and IT consultation to businesses in Dorchester, Dorset and surrounding areas.
Below is a list of some of the IT services we provide to Dorchester Businesses.
If you have any questions or would like to know about who we are and how we operate please feel free to contact us for more information
Dorchester IT Support
Remote or On-Site
Our computer support service has been specially designed to offer Dorchester small businesses a flexible & professional service
- Helpdesk to raise support tickets
- Pro-active and Ad-hoc support available
- Pre-pay, Pay As You Go and Fixed rate options
- Windows Servers, Desktops and Laptops
- Back office applications
- Apple Mac OS X
- Mobile devices – Apple IOS – Android – Windows
- Computer Networks – LAN – WAN – WiFi
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Dorchester Cloud Computing
Private, Public & Hybrid
Cloud computing offers enterprise class IT services on small business budgets
- Office 365 – Email, Office suite, storage
- File sharing, synchronisation & backup
- Software As A Service (SAAS)
- Hosted servers
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Dorchester Windows Servers
On-premise or Cloud
Microsoft Window’s servers offer a wealth of features and services to small businesses
- Design, Install and Configuration
- Active Directory
- Support and pro-active maintenance
- Hardware upgrades
- Server Virtulisation
- Disaster Recovery & redundancy
- Back office applications
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Dorchester Computer Networks
LAN, WAN & Wireless
A well designed and implemented network is essential for a reliable IT infrastructure
- Design, implementation and security
- Physical installations of CAT 5 \ 6 and Fibre
- Virtual Private Networks (VPN) – site to site – dial-in
- DHCP, DNS
- Routers, Switches, Firewalls and Gateways
- Wireless Point to Point long range links
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Dorchester Data Backup
Local & Cloud
Having an up to date and reliable backup solution is absolutely critical for every business
- Automatic set and forget backup solutions
- No more backup tapes
- Low cost offsite storage
- Encrypted backups for security
- Hybrid local and remote site backups
- Backup Files, Databases and Email
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Dorchester Managed IT Services
Monitored Systems
Monitoring systems 24 x 7 x 365 ensures business systems remain as secure and reliable as possible
- Monitoring of system backups
- Regular updates of system software
- Patching to resolve security issues
- Alerts about potential issues and resolution
- Improved system reliability = Less downtime
- Peace of mind knowing your systems are constantly monitored
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Dorchester Mobile Technology
Taking IT with you
Smart phones and Tablets have an increasingly important role to play in business
- Support for Apple iPad \ iPhone and Android smart phones & tablets
- Integrate mobile technology with your business
- Lockdown and secure mobile devices
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Dorchester Business VOIP
Telephony Solutions
Small businesses can benefit from enterprise class telephony on small business budgets
- Potential to make big savings
- Feature rich at minimal cost
- Integration with applications and databases
- Secure, reliable and simple to use
- Systems work with current infrastructure
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Dorchester Disaster Recovery
Business Continuity
A good business continuity plans will keep your business up and running in extreme situations
- Develop Disaster Recovery Plan (DRP)
- Virtulisation and cloud technologies make DR an inexpesive reality for small businesses
- Remote working and communication
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Dorchester Windows 10
Server & Desktop
Windows 10 is Microsoft’s latest operating system that will unify Windows devices
- Install and configuration of Windows 10 server and desktop
- Windows 10 support and pro active maintenance
- Windows 10 small business deployment on-premis and cloud
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Dorchester Office 365
Office Everywhere
Office 365 is a low cost subscription service of Microsoft Office applications and more
- Reduced capital expenditure
- Always have the latest and most up to date software automatically
- Access from anywhere on any device – PC, Mac, Mobile or Tablet
- Word, Excel, Access, PowerPoint, Outlook email, OneNote, Publisher, SharePoint, Lync
- Secure online storage and collaboration
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Dorchester AntiVirus & Security
Protect your business
Computer systems are constantely under attack and need up to date security
- Low cost managed cloud anti virus security
- hourly updates against the latest threats
- Lightweight, using only a small amount of system resources
- Detect threats from web, email and files
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Dorchester Apple Mac Support
Business Mac Support
A comprehensive range of Mac support services and solutions for businesses
- Support for all versions of OS X, including: Lion – Mountain Lion – Mavericks – Yosemite – El Capitan
- Remote and onsite support
- Central management and administration of Mac enviroments
- Apple Mac imgaing solutions
- Consultancy services
- Mac Windows enviroments
Your Local Dorchester Technology Provider